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Need help?
Bilingual concierge is ready
Share your order number or installation question and we will reply in English or 中文 within one business day.
Inside this hub
Step-by-step help for every SVICLOUD
Follow the checklist, install the must-have apps, and troubleshoot in English & 中文 whenever you need it.
- Pair the Bluetooth voice remote
- Optimize Wi-Fi or Ethernet for streaming
- Install Yogurt TV, Kids, Karaoke, and more
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