10-minute setup
Follow the bilingual checklist to connect hardware, join Wi-Fi, and install apps without guesswork.
Setup & support hub
SVICLOUD TV Box Guides
Step-by-step installation checklists, app downloads, and troubleshooting in English & 中文.
Inside this hub
Step-by-step help for every SVICLOUD
Follow the checklist, install the must-have apps, and troubleshoot in English & 中文 whenever you need it.
- Pair the Bluetooth voice remote
- Optimize Wi-Fi or Ethernet for streaming
- Install Yogurt TV, Kids, Karaoke, and more
Everything you need to get streaming fast
Works with 10P+ & 10S
Covers voice remote pairing, karaoke support, and best practices for every current SVICLOUD model.
Concierge-ready
Need a human? Our English & 中文 concierge team can jump in anytime during setup.
Pick where you need help
Jump straight to setup steps, app installs, troubleshooting, and concierge support.
Setup guide
Connect hardware, choose language, and pair the voice remote.
Open guideApps & downloads
Install Yogurt TV, Kids Mode, Karaoke, and other essentials.
Open guideAfter setup
Personalize settings and keep your SVICLOUD running smoothly.
Open guideTroubleshooting
Fix remote pairing, buffering, and Orz installer hiccups.
Open guideResources
Bookmark channel guides, buying advice, and the latest 10-series highlights.
Open guideNeed support
Reach concierge support or review the FAQ options.
Open guide
Need help?
Bilingual concierge is ready
Share your order number or installation question and we will reply in English or 中文 within one business day.