Hardware-only marketplace
We sell sealed SVICLOUD hardware, original accessories, and concierge services. We do not preload, sideload, or promote streaming software or media catalogs.
- Devices ship with the stock launcher and system firmware provided by the manufacturer.
- No third-party streaming apps, playlists, or media files are installed before delivery.
- Customers are responsible for choosing the software and services they add after setup.
Customer responsibilities
You must install only those applications and services that you are legally licensed to use.
- Confirm that each provider grants you rights to view its content in your country or region.
- Comply with all applicable copyright, communications, and import/export laws.
- Retain proof of purchase, subscription receipts, and licensing statements for your records.
Prohibited uses
Using SVICLOUD hardware for unlicensed streaming, commercial redistribution, or other unlawful activities is strictly forbidden.
- Do not install software obtained from suspicious links, cracked marketplaces, or piracy forums.
- Do not use the device to rebroadcast, restream, or resell copyrighted works without permission.
- Do not tamper with serial numbers, firmware security, or DRM systems.
Support limitations
Our concierge team assists with hardware setup, networking, and general troubleshooting. We cannot help install, configure, or reactivate unlicensed services.
- Requests involving unofficial installers, codes, or playlists will be declined.
- For legitimate services, please contact that provider’s customer support directly.
- If we suspect misuse, we may suspend concierge access or decline future orders.
Policy changes
Regulatory guidance for streaming devices evolves regularly. We may update this disclaimer without prior notice to reflect new laws or enforcement priorities.
- Visit this page periodically to stay informed about compliance expectations.
- If we notify you about revised requirements, continued use of our products implies acceptance.
