Why buy from SVICLOUDTVBOX.US

All SVICLOUD 10P+ and 10S boxes leave our California warehouse with tamper-evident packaging, verified serial numbers, and the latest firmware. Orders placed before 12pm PT ship within two business days.

• Signature-required UPS and USPS options keep deliveries secure.
• Domestic inventory eliminates customs delays and grey-market surprises.
• Every unit includes fresh accessories, the Bluetooth voice remote, and a U.S.-ready power adapter.

Your purchase includes a 1-year U.S. warranty handled by our concierge team. If anything fails under normal use, we coordinate diagnostics, replacements, or parts from California—no overseas shipping required.

• 30-day satisfaction window for returns or exchanges on unopened units.
• Hardware repairs or replacements processed domestically for faster turnaround.
• Firmware updates and troubleshooting support provided throughout the warranty period.

Need help installing apps or pairing the voice remote? Our bilingual concierge team responds in English or 中文 within one business day. Share your order number and questions via the concierge form.

• Live guidance for unboxing, network setup, and Orz installer downloads.
• Screen recordings and step-by-step instructions tailored to your home.
• Ongoing help for channel refreshes, app updates, and troubleshooting.

Checkout is protected by SSL and supports Visa, Mastercard, American Express, and PayPal. Sales tax is calculated at checkout for states where we are required to collect it.

• Free U.S. shipping on every SVICLOUD box—no surprise handling fees.
• No monthly subscription or hidden renewal charges—hardware is a one-time purchase.
• Receipts and tracking numbers are emailed the moment your order leaves the warehouse.

After checkout you will receive a confirmation email, a shipping notification with tracking, and concierge tips for first-time setup. Start with our 10-minute setup guide, then reach out via the concierge form anytime you need a hand.